Questions
How does made to order work?
Your kitchen is produced for your order. Once payment is confirmed, it enters production, then ships to the US and is scheduled for delivery. You receive an update at each stage. Estimated delivery: [LEAD TIME].
How do I pay?
By bank transfer (ACH or domestic wire), saving 2%. Card payments and monthly installments open at launch. After you order, you get our bank details on screen and by email.
How do I know the bank details are genuine?
We never change our bank details by email. Before sending, you can confirm them by phone with our team.
Where do you deliver?
[SHIPPING POLICY — contiguous US, freight delivery, access requirements]
What appliances are included?
Grills and refrigeration are sourced in the US and carry ETL/UL listings. [CONFIRM appliance package per model]
Do I need a plumber or electrician?
Models with a sink need a water supply and drain; models with lighting, fridge or motor need a standard 110–120 V outdoor outlet. Local codes vary — we recommend a licensed installer.
What is the warranty?
[WARRANTY TERMS — pending legal review]